Theotokos ABA Therapy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at theotokosaba.org or contact us about our services.
Please read this policy carefully. If you do not agree with its terms, please do not access or use our website.
1. Information We Collect
We may collect the following types of personal information:
- Contact information: First name, last name, email address, and phone number provided through our contact form or when you call us.
- Inquiry details: The service you are inquiring about, your message, and any information you voluntarily provide about your child or family situation.
- Technical data: IP address, browser type, operating system, referring URLs, and pages viewed — collected automatically through standard web server logs and analytics tools.
- Cookies: Small data files placed on your device to improve website functionality. See the Cookies section below for more details.
We do not collect sensitive health or medical information through our website. Any clinical information shared after you become a client is governed by our HIPAA-compliant intake process and a separate Notice of Privacy Practices.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide information about our services
- Verify your insurance benefits at your request
- Improve our website and user experience
- Comply with applicable legal obligations
We will never use your information for purposes beyond those described above without your explicit consent.
3. HIPAA Compliance
Theotokos ABA Therapy complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) collected in the course of providing ABA therapy services is handled separately and governed by our HIPAA Notice of Privacy Practices, which you will also receive at intake.
Our website forms are designed for scheduling and general inquiries only — they do not collect medical history, diagnoses, or insurance details. Please do not submit clinical health information through any website form. Our clinical team collects that information securely by phone during the intake process.
4. We Do Not Sell Your Data
We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their marketing purposes. Full stop.
We may share your information only in the following limited circumstances:
- Service providers: Trusted vendors who assist in operating our website or communications (such as our email platform), who are contractually bound to keep your information confidential.
- Legal requirements: If required by law, court order, or to protect the rights, safety, or property of Theotokos ABA Therapy or others.
5. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies we may use include:
- Essential cookies: Necessary for the website to function properly.
- Analytics cookies: Help us understand how visitors interact with the website (e.g., Google Analytics). These cookies collect anonymized data only.
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
7. Data Retention
We retain personal information collected through our website contact form for as long as necessary to respond to your inquiry and for a reasonable period thereafter, unless a longer retention period is required by law.
8. Children's Privacy
Our website is directed to parents and caregivers, not to children. We do not knowingly collect personal information from children under the age of 13 through our website. If you believe we have inadvertently collected such information, please contact us immediately.
9. Your Rights
Depending on your state of residence, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain data processing activities
To exercise any of these rights, please contact us using the information below.
10. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Business: Theotokos ABA Therapy
- Address: Santa Clarita, CA 91351
- Phone: (818) 401-6975
- Email: [email protected]